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Opening an account on 3xxxzz means you accept these Terms & Conditions in full. They set out how your account works, how wallet transactions through Rocket or Upay are handled, and what you can expect from us — and from you — every time you log in. Access to and use of this site depends on your local law and eligible regions.
These Terms & Conditions form the full agreement between you and 3xxxzz each time you access the site, make a deposit, request a withdrawal, or interact with any game or content on the platform. They apply regardless of the device you use — mobile browser, desktop, or any other access point. Where local law in Bangladesh or another eligible region limits or excludes any part of these terms, the applicable local rules take precedence; your continued use of the account is confirmation that you have read and understood this. Transactions processed through Rocket or Upay are subject to these terms alongside the individual wallet provider's own conditions. We do not override those wallet conditions; we operate alongside them. If a conflict arises between a wallet provider's rules and ours, contact our support team before proceeding. We may update these terms from time to time. When we do, we will note the change in the account area and the updated version replaces all previous versions. Checking the terms periodically is your responsibility. The published version in your account area is always the current one.
Not every action or service connected to your experience here falls under the same set of rules. Understanding the scope of these Terms & Conditions helps you know where to look when a question comes up. We cover account access and wallet-linked transactions directly. Third-party services — including the Rocket and Upay wallet apps themselves — are governed by their own separate agreements. Game content supplied by studios in our lobby is subject to the studio's own content terms in addition to ours. Eligibility to use this site depends on your local law and the eligible regions we serve.
Creating, logging into, and managing your 3xxxzz account falls squarely within these terms. This includes your profile details, password rules, session behaviour, and any account suspension or closure procedure we may apply.
Deposits and withdrawals processed through Rocket or Upay are covered here. The transaction record in your account is the authoritative log. Any dispute about a transaction amount should start with that record before contacting support.
Game content, lobby pages, promotional notices and all written copy on this site are our property or licensed to us. You may not copy, reproduce or distribute any part of it outside your personal account use without our written consent.
Rocket and Upay apps, game studio platforms, and any external link from this site operate under their own separate terms. We are not responsible for the policies or actions of third-party services connected to your account indirectly.
These Terms & Conditions are not only obligations — they also define what you are entitled to ask of us. Your transaction record is visible in the signed-in account area; you can review every deposit and withdrawal logged against your Rocket or Upay wallet at any time. If a transaction entry looks incorrect, open a support query and reference the transaction ID shown in the record — that is the fastest path to a resolution. Your account details, including the mobile number linked to your wallet, can be updated by following the fields shown in the account settings screen. We do not change account credentials on your behalf without a verified request from you. If you want to close your account, contact us through a published support route and we will process the request according to the steps in our account closure procedure. You do not need to provide a reason, but doing so helps us handle the request correctly the first time.
Your full deposit and withdrawal history is available in the signed-in account area. Each entry shows the wallet method used — Rocket or Upay — and the transaction reference you need for any follow-up query.
If your registered mobile number, email, or any linked wallet detail is out of date, update it through the account settings screen. Fields shown there are editable once your identity has been verified by us.
Any question about these terms or a specific transaction can be submitted through live chat or email support. Quoting the transaction ID from your record speeds up the process on our end significantly.
You can request full account closure at any time through our published support channels. We will confirm the request, settle any pending withdrawal to your linked wallet, and process the closure in line with our account procedure.
If any part of these Terms & Conditions is unclear, or if you need to act on a right described above, use one of the contact paths below. All three routes connect to the same support team. For transaction disputes, always include the transaction ID from your account record so the team can locate the entry directly. Access and eligibility queries for Bangladesh-based accounts are handled through the same channels.
Open the chat icon from any page while signed in. State your query and provide your account ID or the relevant transaction reference. This is the most direct route for active account or wallet questions.
Send your terms or account query to the support email address published in the contact section of this site. Include your registered mobile number and a brief description of the issue for a faster response.
The help section inside your signed-in account area contains step-by-step guidance on common terms-related actions — including updating wallet details, reading your transaction log, and submitting a closure request.
These Terms & Conditions sit alongside our Privacy Policy and together they describe how your account data, wallet information, and transaction records are stored and used. We keep the minimum data needed to operate your account and process wallet transactions through Rocket or Upay. You can request a summary of the data we hold on your account by contacting support through a published route. Account security is your shared responsibility: keep your login details private and report any suspicious session activity immediately. When we change these terms, the updated version appears in the account area — checking it periodically is part of keeping your account in good standing.
We retain account and transaction data for as long as your account is active and for a period after closure, as required by applicable rules. You can ask what we hold by contacting support with your account reference.
This site uses cookies to maintain your signed-in session and to record basic browsing behaviour on our pages. Our Cookie Policy, linked in the site footer, sets out exactly which cookies are active and how to manage them.
Your account password and the mobile number linked to your Rocket or Upay wallet are your primary security credentials. Never share them. If you suspect your account has been accessed without your knowledge, contact us immediately through live chat.
If you believe a part of these terms has been applied to your account incorrectly, raise it with support and quote the specific section. We review every formal terms dispute and respond through the same channel you used to raise it.
Below are the questions we receive most often about these Terms & Conditions. If your question is not answered here, reach us through live chat or the support email published on this site. For wallet-specific transaction questions, have your transaction ID ready before you get in touch.
Yes. Every deposit or withdrawal processed through Rocket or Upay on your 3xxxzz account is covered by these terms. The wallet provider's own terms also apply alongside ours. If the two sets of rules conflict on a specific point, contact support before proceeding.
Contact our support team through live chat or email, provide your registered account details, and request a data summary. We will confirm what is held and how it is used, in line with the data retention section of these terms and our Privacy Policy.
Access to 3xxxzz depends on your local law and eligible regions. It is your responsibility to confirm that using this site is permitted under the laws applicable to you in your location before creating or using an account.
Open your transaction history in the signed-in account area and note the transaction ID for the entry in question. Then contact support through live chat or email, quoting that ID. The team will match it to the wallet record from Rocket or Upay and advise on next steps.
When we update these Terms & Conditions, we post a notice in the account area. The updated version replaces all previous versions from the date it is posted. Continuing to use your account after that date means you accept the revised terms.
Send a closure request through live chat or the support email address published on this site. We will confirm receipt, arrange any outstanding withdrawal to your linked Rocket or Upay wallet, and complete the closure following our standard account procedure.